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Management Consulting for Nonprofits and Social Enterprises

(613) 890-1581
info@vectorsgroup.ca

VG 301

Duration
75 + 75 (150) minutes

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Program Content

  • Introduction of the pertinent literature on conflict management
  • How to sense conflict and how to respond
  • How to eliminate conflict before it develops, or how to decrease its impact
  • How to classify levels of conflict and determine a healthy approach to each
  • Discussion of the pros and cons of different models of conflict management
  • Case studies of life examples of conflict management
  • Comparison of the characteristics of healthy and unhealthy conflict management
  • Solutions to make conflict management measurable
  • How to use conflict as an advantage

Who Should Attend

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  • Nonprofit board members and managers who want to avoid conflict in their organizations
  • Senior leaders and department heads who deal with interpersonal relationships
  • All employees and volunteers of nonprofits who have the potential of conflict within teams
  • Anyone who wants to learn more about the theoretical background of conflict management

Key Benefits

  • Learn how to deal with conflict in a positive way
  • Become familiar with the basics of conflict management literature
  • Compare the pros and cons of various key models for conflict management
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Other Trainings

Communication that Works

VG 302

Learn how to build effective communication systems.

Partnership with the Public

VG 303

Solutions for building the strong partnerships your nonprofit needs.

Branding and marketing in nonprofits

VG 304

Best practices for successful social marketing.

Stakeholder engagement and environmental analysis

VG 305

Learn how to adopt your organizations to its environment.